Privacy Policy

Hereward Carpets Ltd – Privacy policy

Who we are?
Hereward Cane Furniture is owned and run by Hereward Carpets Limited a company registered in England and Wales at 1c Mancetter Square, Werrington, Peterborough, PE4 6BX; Tel: 01733 325797. Reg Number: 04985083

What information do we collect about you?
We may collect information from you when you contact us on our website, fill out a form, contact us in-store or by telephone. When contacting us or registering on our site, as appropriate, you may be asked for your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We may also collect information if you voluntarily complete customer surveys, provide feedback and participate in competitions.

How will we use the information about you?
We only use the information you share with us on the relevant lawful grounds as defined by the General Data Protection Regulation. The information you share in the process of placing an order allows us to process and send your orders, to update you on the progress of your orders and assist with future customer service enquiries. Due to the nature of our business, we will keep your records and any measurements we have taken indefinitely. This will help us to deal with any future or further orders more quickly and efficiently. Payment card information is held in accordance with the ‘Payment Card Industry Data Security Standard’ (PCI DSS). We collect information about you to process your order, manage your account and email you about other products and services we think may be of interest to you.

Sharing your information
The information you share with us is private and we do not share or sell this information to third parties for marketing purposes. All third parties we work with have been carefully chosen and vetted by us to ensure that they comply with our privacy policy.

Communicating with you/Marketing
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information which may be of interest to you.

If you would like to stop receiving information from us, call us on 01733 325797, email us at [email protected] or write to us at 1c Mancetter Square, Werrington, Peterborough, PE4 6BX. You can also unsubscribe from our marketing emails by clicking the unsubscribe link on any email.

Access to personal data
If you would like to view, amend or delete the personal information that we hold, contact us with your request by email at [email protected] or write to us at 1c Mancetter Square, Werrington, Peterborough, PE4 6BX. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other Websites
Our website contains links to other websites. This privacy policy only applies to our website so when you click links to other websites you should read their own privacy policies.

Changes to our Privacy Policy
We’ll amend this privacy information from time to time to ensures it remains up to date, reflecting the way we use your personal data and any new laws. The most up to date version of this Privacy Information will be published online.

This Privacy Information was updated 16th May 2018.

How to Contact us
Please contact us if you have any question s about our privacy policy or information we hold about you:
• By email [email protected]
• Or write to us at: Hereward Carpets Ltd, 1c Mancetter Square, Werrington, Peterborough, PE4 6BX